Issue registering new Engram wallet

I successfully set up my Engram account/wallet name and password. Subsequently, I tried to register it. It was processing for a few hours (as mentioned) and then it just stopped. I thought it was all done. I then tried to open the Engram application, select my account (which popped up) and enter my password. After hitting ENTER, the window disappeared and the app closed down! It’s likely the registration never completed. The account and password are all set up but can I re-initiate the account registration process? Advice or guidance?