I lost my web wallet but I still have the seed words. Is there any way I can restore the wallet or is the dero gone forever? Thanks.
Only seed is required to restore/maintain your DERO coins and balances. Nothing to worry.
Please see Browser Wallet User Guide — DERO Documentation documentation
Or for cmdline terminal wallet: Create/Backup/Restore DERO Wallet in one minute
Restore/recreate your wallet using above guides.
Ok thanks! I’m not sure I did it right or explained myself correctly. I lost the password but have the 25 seed words. I selected recover web wallet with 25 seed words. I then entered wallet name and a new password with my seed words. It seems to have created a new wallet with 0 balance. Perhaps there’s something else I need to do to restore my balance in the wallet. Am I missing something? Did I do it wrong?
Please sync the wallet fully, check following:
Browser Wallet User Guide — DERO Documentation documentation
Create/Backup/Restore DERO Wallet in one minute
It worked! Thank you ! The trouble I’m having now is on my mobile it has to sync too. Is there a shortcut?
You have to sync wallet on every device.
Easy way on mobiles is to use web-browser based wallet wallet.dero.io