Atlantis / Stargate swap: wallet error reading address

DERO Support Wallet Support
#4

Don’t mix Atlantis and Stargate addresses.

#5

I have already swapped some Dero and I’m trying to get them back using the following steps and that is where the error occurs.

Step 2]
After deposit send transactionID obtained above in format “TXID:amountSent” to following DERO stargate address,
dero1qy867gnj0snrcrtwxgqchmn84t8d4cnzcnhdd4xh6qnhx70j4uhf5qgrmcvgg

Use comment section of Stargate wallet in option 5 to enter “TXID:amountSent”.
set ringsize 2 in wallet before sending TX.
Choose transfer amount to be 0.00001. All Stargate wallets will have 0.00200 DERO to cover transaction fees for swap for one month.

#6

Pls explain your issue/error.

#7

I’ve described my issue/error in my first post :point_up_2:.
Could you please check?

Thanks

#8

Pls DM your transaction ID.

#9

It ‘should’ be OK now I think.
I’ve entered the address from step 2 manually, and was able to make the transaction after that.

I’ll DM the TX ID, just in case.

#10

let us know how long it takes for the swap to get to your stargate wallet. apparently its a 48hour wait time.

How long until swap shows in stargate?
#11

DM your TXID if more than 48 hrs.
Make sure to set ringsize2 in wallet before sending Stargate transaction.
Most of the time users forget to set ringsize 2.

#12

i would recommend to update the doco about the wait time.

#13

OK, so almost a week later now. Still no Dero in my Stargate wallet, I’ve send a DM with my TXID to forum support a few days ago, with no reply. Afterwards, send a DM to Captain in Dero discord channel, also no reply.

How do I get things moving? Especially my Dero :slight_smile:

#14

Done. Pls check now.

#15

OK, that was quick.
All fine now!

Thanks

1 Like
#16

Is 48 hours still the expected turnaround time on an Atlantis->Stargate swap? I initiated one a few hours ago so just looking to set expectations. Follow on to that question: if it is 2 days, is it that this is a daily or periodic job running behind the scenes which batches all pending swaps?

Thanks in advance.

#17

Yes, 24-48hr time frame. If you experience a longer time, or each out to Captain#0795 on discord via DM with your txids etc.

#18

I pinged Captain#0795 on Discord w/friend invite yday but haven’t heard back from him. Once he accepts I’ll be able to DM him my txids. It’s been 2 weeks and the funds haven’t shown up so offhand looks like the mechanism isn’t working or perhaps I have the amount slightly off in the comment fields and that’s why it isn’t going through?

#19

Solved if not pls reply here.

#20

I just found out that I am late to the token swap party. ZIL screwed me in the past. What’s the status of DERO swaps? I couldn’t find the Atlantis wallet links. I presume I have the older tokens in my cold Dero wallet since the new CLI wallet says I have a 0 balance. Can I still swap my early investment to the new tokens?

#21

Please stop bumping old threads. It’s kind of obvious what you guys are doing.

Ping the devs in discord if you have an actual concern but the swap was officially closed months ago.

#22
#23