Continuing the discussion from Dero dissapeared from web wallet:
Hello …on July 13 2021 I sent Dero from trade ogre to the web wallet and it worked fine.
Today I come to check my wallet and I see there are zero Dero Coins in my wallet.
How can I restore them?
I rescanned my dero wallet as per your instructions a couple of hours ago and still zero in my wallet.
What can I do next to recover my funds?
Thanks . ….
Just checked wallet again…
Dero shows my balance once again.
Thank you for the help!
Pls check again your seed & address etc.
You can only recover your balance if you have the right seed.