Not possible to sent to my stargate wallet from kucoin

Hi, i have opened a new webwallet and wanted to send my Dero coins to the wallet, which is not possible, there is an error coming in kucoin with wrong address.
I checked several times.

The support of kucoin said it needs a dstport number in order to send Dero out.
I took the number in the wallet. But still the same error came.

I saw there is a registration button on the but clicking that button nothing happens.

Any ideas how to make the wallet work and being able to send and receive?