Wallet recovery

Hi; a few months ago I downloaded a dero wallet and deposited coins from Trade Ogre everything went fine. I transferred my coins from one computer to my new computer and the balance was fine.
I had a computer issue and when it was repaired I could not recover the wallet with balance. getting messages below I have windows 10; see messages below
cannot open gitea to recover balance see below

Account recovery is disabled. Please contact your site administrator.
can some one help.

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Registration is disabled. Please contact your site administrator.

can someone help ??

Please check this Recovering web wallet - #16 by ThorIV

And this Recovering web wallet - #18 by ThorIV