The first day after the wallet came back online, I managed to withdraw my Dero from KuCoin without Dstport and without problems.
After a day, it went offline again for maintenance, and when it came back after a day of ‘upgrades’, the withdrawal process was not working anymore, with or without the Dstport.
You can fill any Dstport if you sending to your personal wallet, the funds should arrive.
As a test, you can try sending Dero from your KuCoin account to your friends valid address with Dstport (or even yours), and you’ll see it’s broken.
You don’t even need actually to send any funds out to see that their wallet is broken- Go to your ‘Address Book’ and try ‘Add Address’. You’ll see the same error with Dero (“Incorrect withdrawal address”), while any other coin works.
They probably added some error checks during their short ‘upgrade’ which broke the address insertion process.
I’m chatting with the help desk for days now, and like people said - It’s like talking to a wall, it’s useless. They blaming me for doing something wrong. I don’t know what to do with them.
And don’t even try to send funds to TradeOgre directly, It didn’t even work the first day before the ‘upgrade’. You need to enter ‘dero1xxxxx’ address at KuCoin, Not the "deroi1xxxxx’ address you getting at TradeOgre.
I saw my actual TradeOgre address when I sent funds from my personal wallet, but I’m not sure about the Dstport (PaymentID) (I’m getting too much data), and I don’t know how to split ‘deroi1’ address to ‘dero1’+PaymentID in other way, so I wouldn’t try guess it at KuCoin when(if) they fix their wallet.